Question 1

How do I register at Bajiaffi?

Accepted Answer

On the registration page Go and enter your name, mobile number, and date of birth. Then create a strong password. Registration is completely free and takes just 2 minutes. Activate your account with the OTP sent to your mobile. Was this helpful?👍 Yes👎 No

Question 2

Is there a registration fee?

Accepted Answer

No, creating an account on Bajiaffi is completely free. There are no sign-up fees, membership fees, or hidden charges. Was this helpful?👍 Yes👎 No

Question 3

How many accounts can one person create?

Accepted Answer

Each person only One you can create an account. Creating multiple accounts will result in all accounts being closed and your balance may be forfeited. Was this helpful?👍 Yes👎 No

Question 4

What should I do if I forget my password?

Accepted Answer

On the login page Click the "Forgot Password?" link. Enter your registered mobile number and you'll receive an OTP. Use that code to set a new password. The whole process takes under 3 minutes. Was this helpful?👍 Yes👎 No

Question 5

What documents do I need to verify my account?

Accepted Answer

For regular play, mobile OTP verification is all you need. For larger withdrawals (BDT 10,000+), a copy of your national ID or passport may be required. This is purely for your own protection. Was this helpful?👍 Yes👎 No

Question 6

Can I change my registered mobile number?

Accepted Answer

Yes, you can update your mobile number from Account Settings. You'll need to verify via OTP sent to your old number. If you no longer have access to it, please contact support. Was this helpful?👍 Yes👎 No

Question 7

How do I close my account?

Accepted Answer

To permanently close your account, email support@bajiaffi.net. Make sure to withdraw your balance beforehand. Self-exclusion options are also Yes — your account remains on record but access is disabled. Was this helpful?👍 Yes👎 No

Question 8

What is the minimum age required to register?

Accepted Answer

The minimum age to register at Bajiaffi is 18 years You must meet the age requirement. Creating an account for anyone under 18 is strictly prohibited. Was this helpful?👍 Yes👎 No

Question 9

What should I do if my account gets locked?

Accepted Answer

Entering the wrong password 5 times in a row will lock your account for 30 minutes. It unlocks automatically after that. If you need urgent access, contact us via Live Chat. Was this helpful?👍 Yes👎 No

Question 10

Can I update my profile information?

Accepted Answer

You can update your mobile number and email address. To change your name or date of birth after registration, please contact support with a valid ID. Was this helpful?👍 Yes👎 No

Question 11

How do I make a deposit?

Accepted Answer

Log in to your account → click "Deposit" → choose your payment method (bKash, Nagad, Rocket, or bank) → enter the amount → follow the instructions. Your balance is usually updated within 2–5 minutes. Was this helpful?👍 Yes👎 No

Question 12

What is the minimum deposit amount?

Accepted Answer

The minimum deposit at Bajiaffi is just BDT 200. Small amounts can easily be deposited via bKash or Nagad. Was this helpful?👍 Yes👎 No

Question 13

How long does a withdrawal take?

Accepted Answer

Withdrawals to bKash and Nagad are typically completed within 10–30 minutes. Bank transfers may take 1–2 business days. Requests made between midnight and 6 AM may take slightly longer. Was this helpful?👍 Yes👎 No

Question 14

What is the minimum withdrawal amount?

Accepted Answer

Minimum Withdrawal BDT 500. Before withdrawing, make sure the bonus wagering requirements have been met. Was this helpful?👍 Yes👎 No

Question 15

Which payment methods are supported?

Accepted Answer

Bajiaffi supports bKash, Nagad, Rocket, Dutch-Bangla Mobile Banking, all Bangladeshi bank transfers, and USDT (crypto). Was this helpful?👍 Yes👎 No

Question 16

I made a deposit but it's not showing in my balance — what should I do?

Accepted Answer

Wait up to 30 minutes. If the funds still haven't arrived, contact us via Live Chat or email support@bajiaffi.net with your transaction ID. We resolve all such cases within 2 hours. Was this helpful?👍 Yes👎 No

Question 17

Are there any charges on deposits or withdrawals?

Accepted Answer

Bajiaffi does not charge any deposit fees. However, your payment provider (bKash, Nagad, etc.) may apply their own transaction fees. There are no platform fees on withdrawals either. Was this helpful?👍 Yes👎 No

Question 18

What is the maximum withdrawal amount per day?

Accepted Answer

Daily withdrawal limits depend on your account verification level. Standard accounts can withdraw up to BDT 50,000 per day, while verified accounts have higher limits. Was this helpful?👍 Yes👎 No

Question 19

Can I deposit using cryptocurrency?

Accepted Answer

Yes, Bajiaffi supports USDT (TRC20). Crypto deposits are fast and secure. Simply select the "Crypto" section from the deposit menu. Was this helpful?👍 Yes👎 No

Question 20

What should I do if my withdrawal is rejected?

Accepted Answer

Withdrawals are typically rejected when bonus wagering requirements are unmet or the account is unverified. You'll be notified of the reason by email. Contact support for more details. Was this helpful?👍 Yes👎 No

Question 21

How do I claim the 150% welcome bonus?

Accepted Answer

Once you make your first deposit after registering, a 150% bonus is automatically credited to your account. No separate code or application needed. Was this helpful?👍 Yes👎 No

Question 22

What are the wagering requirements for bonuses?

Accepted Answer

The welcome bonus typically comes with a 10x wagering requirement. That means if you receive a BDT 1,000 bonus, you'll need to place a total of BDT 10,000 in bets before withdrawing. Details Terms & Conditions available. Was this helpful?👍 Yes👎 No

Question 23

How does the daily cashback bonus work?

Accepted Answer

A portion of your net daily losses will be returned as cashback the following morning. Cashback rates and terms vary depending on your membership tier. Was this helpful?👍 Yes👎 No

Question 24

What bonus do I get for referring a friend?

Accepted Answer

When a friend registers through your referral link and makes their first deposit, you'll receive a bonus. Check the current referral bonus amount in the Promo section of your account. Was this helpful?👍 Yes👎 No

Question 25

Can I cancel a bonus once it's been claimed?

Accepted Answer

Yes, you can cancel an active bonus from your account settings. Note that the bonus balance will be forfeited and cannot be reclaimed once cancelled. Was this helpful?👍 Yes👎 No

Question 26

Is a reload bonus available on every deposit?

Accepted Answer

Yes, regular members can receive reload bonuses during weekly promotions or special events. Offers are announced on the promo page and via email. Keep your notifications turned on. Was this helpful?👍 Yes👎 No

Question 27

How long does a bonus last?

Accepted Answer

You typically have 30 days from the time the bonus is credited to complete the wagering requirements. Once expired, the bonus and any winnings earned from it will be forfeited. Was this helpful?👍 Yes👎 No

Question 28

How do I get free spin bonuses?

Accepted Answer

Free spins are awarded through specific promo offers or VIP membership. Check the promo page regularly. Free spins can generally only be used on select slots games. Was this helpful?👍 Yes👎 No

Question 29

Which sports can I bet on?

Accepted Answer

You can bet on over 30 sports, including cricket, football, tennis, badminton, kabaddi, basketball, volleyball, and e-sports. On the Sports Betting page View all. Was this helpful?👍 Yes👎 No

Question 30

What is live betting and how does it work?

Accepted Answer

Live betting means placing bets on a match as it's happening, in real time. Odds shift with every moment of the game — making it more exciting and rewarding for strategic players. Was this helpful?👍 Yes👎 No

Question 31

What is the minimum bet amount?

Accepted Answer

Minimum bet starting from BDT 10Betting is enjoyable even on a small budget. Was this helpful?👍 Yes👎 No

Question 32

Can I cancel a bet after placing it?

Accepted Answer

Once a bet is confirmed, it generally cannot be cancelled. However, some matches offer a "cashout" feature that lets you lock in a partial profit before the match ends. Was this helpful?👍 Yes👎 No

Question 33

Where can I find match odds?

Accepted Answer

on the Match Odds page Find the latest odds for all ongoing and upcoming matches. Odds are updated in real time. Was this helpful?👍 Yes👎 No

Question 34

Can I bet on multiple matches at the same time?

Accepted Answer

Yes, Bajiaffi supports parlay betting — you can combine multiple selections into a single bet. If all selections win, the total payout is significantly higher. Was this helpful?👍 Yes👎 No

Question 35

Will I get a refund if a match is cancelled?

Accepted Answer

Yes, all bets on officially cancelled or suspended matches are voided and the full stake is returned to you. Was this helpful?👍 Yes👎 No

Question 36

Where can I view my betting history?

Accepted Answer

Log in to your account → go to the "Betting History" or "My Bets" section. You'll find full details of all your bets there — including date, amount, and result. Was this helpful?👍 Yes👎 No

Question 37

What types of games are available at Bajiaffi?

Accepted Answer

We offer hundreds of games, including Live Casino (baccarat, roulette, blackjack, poker), slots, fishing games, lottery, and virtual sports. on the Games page view. Was this helpful?👍 Yes👎 No

Question 38

Who provides the games?

Accepted Answer

At Bajiaffi, you'll find games from the world's leading providers, including Evolution Gaming, Pragmatic Play, Microgaming, and Playtech. Was this helpful?👍 Yes👎 No

Question 39

Can I play games in demo mode without real money?

Accepted Answer

Most slots games offer a demo mode where you can practice without real money. Live Casino games, however, do not have a demo mode. Was this helpful?👍 Yes👎 No

Question 40

Are there real dealers in Live Casino?

Accepted Answer

Yes, Live Casino features real human dealers you play against via live video stream in real time. It's as close to a real casino experience as you can get. Was this helpful?👍 Yes👎 No

Question 41

What are the most popular games?

Accepted Answer

Live Baccarat, Dragon Tiger, Crazy Time, Gates of Olympus slots, and Aviator are among the most popular games. On the Popular Games page view. Was this helpful?👍 Yes👎 No

Question 42

Games aren't loading properly – what should I do?

Accepted Answer

Clear your browser cache, check your internet connection, and refresh the page. If you're using the mobile app, make sure it's up to date. If the problem persists, contact support. Was this helpful?👍 Yes👎 No

Question 43

Can all games be played on mobile?

Accepted Answer

Yes, Bajiaffi is fully mobile-friendly. You can play all games through both the browser and the app. Download the App For a better experience. Was this helpful?👍 Yes👎 No

Question 44

Is Bajiaffi really safe and trustworthy?

Accepted Answer

Yes, Bajiaffi is internationally licensed and uses 256-bit SSL encryption. All financial transactions are encrypted and your personal information is fully protected. Was this helpful?👍 Yes👎 No

Question 45

How do I self-exclude?

Accepted Answer

Go to "Self-Exclusion" in your account settings and set the duration. It takes effect immediately. For more details, On the Responsible Gaming page available. Was this helpful?👍 Yes👎 No

Question 46

Can I set my own deposit limits?

Accepted Answer

Yes, you can set your own daily, weekly, or monthly deposit limits from Account Settings. Changes take effect immediately. Was this helpful?👍 Yes👎 No

Question 47

What should I do if someone accesses my account without authorization?

Accepted Answer

Change your password immediately and email us at support@bajiaffi.net. We will investigate and take the necessary action. Was this helpful?👍 Yes👎 No

Question 48

Where can I get help if I have a gaming addiction?

Accepted Answer

The Bajiaffi support team is always ready to help. On the Responsible Gaming page Detailed information and a self-assessment quiz are available. Reach out to support — we're here to help, without judgment. Was this helpful?👍 Yes👎 No

Question 49

Is my personal information shared with third parties?

Accepted Answer

No. Bajiaffi never sells your personal information or shares it with third parties without your consent. Learn more In the Privacy Policy read. Was this helpful?👍 Yes👎 No

Question 50

Can I enable two-factor authentication (2FA)?

Accepted Answer

Yes, you can enable two-step verification via mobile OTP in Account Settings. This significantly improves the security of your account. Was this helpful?👍 Yes👎 No

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