Privacy Policy – How Bajiaffi Keeps Your Data Safe

When you create an account and use our services on Bajiaffi, we collect various types of information. This falls into two categories — what you provide directly, and what is collected automatically as you use the platform.

Information you provide directly:

• Full name and mobile number (collected at registration).
• Date of birth (for age verification).
• Identity document details (collected during KYC verification, where applicable).
• Payment details — bKash/Nagad number (for transactions).
• Contact details — email address (optional).

Automatically collected information:

• IP address and device type.
• Browser and operating system information.
• Activity logs on the platform — pages visited and login timestamps.
• Betting and gaming history.
• Cookie & session data (see section 4 for details).

Bajiaffi uses your data only for the specific purposes listed below. It is never used for unrelated purposes.

• Account Management: To create your account, log in, and keep it secure.
• Payment Processing: To process deposit and withdrawal transactions.
• Identity verification: To verify age and identity and maintain legal compliance.
• Customer Support: To provide support and resolve complaints.
• Security: To detect fraud, multiple accounts, and other irregularities.
• Service Improvement: To analyze usage patterns and improve the platform.
• Bonuses & promotions: To send you relevant offers based on your preferences (you can opt out at any time).
• Legal obligations: To respond to lawful requests from law enforcement authorities.

Bajiaffi never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances:

• Payment providers: bKash, Nagad, Rocket — only the information necessary to complete your transaction.
• Game Providers: Licensed providers such as Pragmatic Play and Evolution — for gameplay records.
• Security Partners: Fraud detection service — used exclusively for security purposes.
• Legal authorities: Upon a valid legal order from a government authority in Bangladesh.

Bajiaffi uses cookies and similar technologies on its website and app, primarily to improve service quality and personalize your experience.

All cookies except essential ones can be disabled through your browser settings. Note that disabling cookies may limit certain features.

Bajiaffi follows industry-leading standards to protect your data. Our security infrastructure is multi-layered:

• SSL/TLS 256-Bit Encryption: All data transmissions are encrypted.
• Data-at-Rest Encryption: Data stored on our servers is also encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection for your account.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Minimum access policy: Only authorized staff can access specific data.

As a Bajiaffi user, you have several important rights over your personal data. Contact our support team to exercise any of these rights.

Your data is retained for defined periods depending on the type of information and applicable legal requirements:

• Account Information: For the duration of your active account + 5 years after closure.
• Transaction records: 7 years, as required by financial regulations.
• Support conversations: 2 years.
• Log files and activity history: 1 year.
• Marketing preferences: Until consent is withdrawn.

Bajiaffi is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

If a minor has created an account using false information and this comes to our attention — or is reported by a guardian — the account will be closed immediately and all associated data will be deleted.

The Bajiaffi platform may integrate certain third-party services, such as game providers or payment gateways. These third-party services operate under their own privacy policies.

Bajiaffi does not control the data practices of these third parties, but we work exclusively with trusted, reputable partners who comply with international data protection standards.

Bajiaffi may update this Privacy Policy from time to time. For any significant changes:

• Notifications will be sent to your registered email or mobile number.
• In-app pop-up notifications will be displayed.
• The update date at the top of this page will be revised accordingly.

Continued use of the platform after any changes means you have accepted the updated policy.

For any privacy-related questions, complaints, or to exercise your data rights, please get in touch with us:

• Email: support@bajiaffi.net (include "Privacy Request" in the subject line)
• Live chat: 24/7 in-platform
• Response time: Within 48 to 72 business hours